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CUSTOMER DEVELOPMENT REPRESENTATIVE-Customer Service & Inside/Outside Sales
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Job Description – Responsibilities/Activities Include, but are not limited to:
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- Answer incoming calls from local and regional customers (approximately 30-80 per day).
- Accurately enter orders for signs and sign supplies using excellent customer service skills and AS/400 data management system.
- Answer customer questions on products and distribution.
- Up-sell and Cross-sell items to customers when placing orders, using product knowledge skills.
- Grow sales of a specific customer list to reach goals set by management.
- Pro-actively call existing customers for research on sales trends/needs, relationship management, follow-up, etc.
- Inside Sales call projects to current customer base (approximately 200 - 500 per week) to promote specials.
- Accurately enter customer info into CRM database to better track details and trends of customers.
- Assist with miscellaneous projects (catalog mailings, brochures, warehouse, etc.).
- Travel to local/regional sign shops to perform sales presentations, strengthen B2B relationships, drop off product samples, etc.
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Job Requirements – Skill Sets and Experience Necessary Include:
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- Sales/Call Center/Customer Service experience in a fast-paced environment – prefer specific experience via professional use of telephone, but not required. Retail/office/hospitality sales/service experience all acceptable
- Computer literate – MS Office Suite experience. AS400 data management system preferred.
- Confidence & positive attitude a MUST!
- Able to be aggressive in inside sales activities.
- Superior interpersonal skills—able to communicate effectively at all levels.
- Work hard & smart—never satisfied with the status quo.
- Possess high expectations of what can be accomplished by self AND team.
- Goal-oriented and competitive by nature.
- Ability to take direction AND to make independent decisions in a fast-paced environment
- Demonstrate strong sense of urgency & commitment to customers
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CUSTOMER DEVELOPMENT REPRESENTATIVE-Customer Service & Inside/Outside Sales
Only Professional with Previous Industry Experience will be considered as Serious Candidates for this Particular Position. |
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Job Description – Responsibilities/Activities Include, but are not limited to:
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- Answer incoming calls from local and regional customers (approximately 30-80 per day).
- Accurately enter orders for signs and sign supplies using excellent customer service skills and AS/400 data management system.
- Answer customer questions on products and distribution.
- Up-sell and Cross-sell items to customers when placing orders, using product knowledge skills.
- Grow sales of a specific customer list to reach goals set by management.
- Pro-actively call existing customers for research on sales trends/needs, relationship management, follow-up, etc.
- Inside Sales call projects to current customer base (approximately 200 - 500 per week) to promote specials.
- Accurately enter customer info into CRM database to better track details and trends of customers.
- Assist with miscellaneous projects (catalog mailings, brochures, warehouse, etc.).
- Travel to local/regional sign shops to perform sales presentations, strengthen B2B relationships, drop off product samples, etc.
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Job Requirements – Skill Sets and Experience Necessary Include:
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- Strong understanding of graphic arts, print production, and/or digital media advertising – can be from college major, or from previous work experience in graphics/sign industry
- Sales/Call Center/Customer Service experience in a fast-paced environment – prefer specific experience via professional use of telephone, but not required. Retail/office/hospitality sales/service experience all acceptable
- Computer literate – MS Office Suite experience. AS400 data management system preferred.
- Confidence & positive attitude a MUST!
- Able to be aggressive in inside sales activities.
- Superior interpersonal skills—able to communicate effectively at all levels.
- Work hard & smart—never satisfied with the status quo.
- Possess high expectations of what can be accomplished by self AND team.
- Goal-oriented and competitive by nature.
- Ability to take direction AND to make independent decisions in a fast-paced environment
- Demonstrate strong sense of urgency & commitment to customers
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MANAGEMENT TRAINEE – preparation for Branch Management |
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Job Description – Responsibilities/Activities Include, but are not limited to:
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- Set both operational and sales goals for branch employees.
- Motivate teams in distribution, customer service, sales, etc.
- Handle daily branch activities, including opening/closing office, mailing/invoices, employee relations, activity reporting, communication with regional and corporate employees, etc.
- Answer incoming calls from local and regional customers (approximately 50-100 per day).
- Accurately enter orders for signs and sign supplies using excellent customer service skills and AS/400 data management system.
- Answer customer questions on products and distribution.
- Up-sell and Cross-sell items to customers when placing orders, using product knowledge skills.
- Grow sales of a specific customer list to reach goals set by management.
- Pro-actively call existing customers for research on sales trends/needs, relationship management, follow-up, etc.
- Inside Sales call projects to current customer base (approximately 200 - 500 per week) to promote specials.
- Accurately enter customer info into CRM database to better track details and trends of customers.
- Participate in outside sales activities, including telephone call projects, customer presentations and sale visits, research and reporting.
- Ensure maximum efficiency and accuracy in warehouse/distribution functions.
- Assist in warehouse/distribution projects and daily activities.
- Manage warehouse employees – focusing on safety compliance and productivity.
- Assist with miscellaneous projects (catalog mailings, brochures, warehouse, etc.).
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Job Requirements – Skill Sets and Experience Necessary Include:
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- Previous Sales, Customer Service, and/or Distribution experience required.
- Computer literate – MS Office Suite and Internet navigation experience; AS400 data management system preferred; UPS Worldship preferred.
- Bachelor’s degree from an accredited 4-year college or university (prefer GPA of 3.20 or above).
- Strong work ethic – HONEST.
- Confidence & positive attitude a MUST! Self Motivated, competitive personality!
- Willingness to sell! Able to be aggressive in sales activities.
- Confident in ability to make decisions and multitask.
- Superior interpersonal skills—able to communicate effectively at all levels.
- Work hard & smart—never satisfied with the status quo.
- Creative – able to “think outside the box.”
- Possess high expectations of what can be accomplished by self AND team.
- Goal-oriented and competitive by nature. Team-oriented with leadership skills.
- Demonstrate strong sense of urgency & commitment to customers
- Relocate: management trainees MUST be willing to relocate a minimum of 2 times throughout career.
- Travel: for purposes of training, special events, and trade shows.
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OUTSIDE SALES REPRESENTATIVE – Digital Print Supplies, and Full Product Catalog
Only Professional with Previous Industry Experience will be considered as Serious Candidates for this Particular Position. |
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Job Description – Responsibilities/Activities Include, but are not limited to:
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- Focus on Growth of digital sales nation wide (HP, Mimaki, and associated consumables). Other equipment experience welcome!
- Grow and support sales of total 8,000+ product catalog line for both local and regional customers.
- Perform product sales presentations of print equipment to customers and prospective customers.
- Provide advice to customers on technical options, and selling/upselling, etc.
- Calling customers and potential customers to increase sales.
- Schedule and conduct in-person sales calls at sign shops.
- Establish and strengthen B2B sales relationships.
- Research industry and customers.
- Daily travel to local and regional sign shops. Travel to special events and trade shows.
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Job Requirements – Skill Sets and Experience Necessary Include: |
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- Minimum 3 years industry experience – prefer sign, or digital print industry knowledge
- Solid understanding of digital print equipment, software, color management solutions, and RIP packages.
- General Computer Skills - MS Windows OS including use of MS Office Package, MAC, DOS.
- Prefer Bachelor’s Degree in related field with a minimum GPA of 3.2
- Travel to local customer sites, regional customer sites, trade shows, corporate events, etc.
- Demonstrate aggressive willingness to sell - ability to perform demonstrations to groups and/or individuals.
- Confidence and positive attitude a MUST!
- Superior communication skills, demonstrated in both sales and customer service duties.
- Ability to establish and maintain Business to Business Sales Relationships.
- Work hard & smart — never satisfied with the status quo
- Possess high expectations of what can be accomplished
- Demonstrate strong sense of urgency & commitment to customers
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OUTSIDE SALES REPRESENTATIVE – Digital Print Supplies, and Full Product Catalog |
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Job Description – Responsibilities/Activities Include, but are not limited to:
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- Focus on Growth of digital sales nation wide (HP, Mimaki, and associated consumables). Other equipment experience welcome!
- Grow and support sales of total 8,000+ product catalog line for both local and regional customers.
- Perform product sales presentations of print equipment to customers and prospective customers.
- Provide advice to customers on technical options, and selling/upselling, etc.
- Calling customers and potential customers to increase sales.
- Schedule and conduct in-person sales calls at sign shops.
- Establish and strengthen B2B sales relationships.
- Research industry and customers.
- Daily travel to local and regional sign shops. Travel to special events and trade shows.
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Job Requirements – Skill Sets and Experience Necessary Include:
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- Minimum 2 years industry experience – prefer sign, or digital print industry knowledge
- Solid understanding of digital print equipment, software, color management solutions, and RIP packages.
- General Computer Skills - MS Windows OS including use of MS Office Package, MAC, DOS.
- Prefer Bachelor’s Degree in related field with a minimum GPA of 3.2
- Travel to local customer sites, regional customer sites, trade shows, corporate events, etc.
- Demonstrate aggressive willingness to sell - ability to perform demonstrations to groups and/or individuals.
- Confidence and positive attitude a MUST!
- Superior communication skills, demonstrated in both sales and customer service duties.
- Ability to establish and maintain Business to Business Sales Relationships.
- Work hard & smart — never satisfied with the status quo
- Possess high expectations of what can be accomplished
- Demonstrate strong sense of urgency & commitment to customers
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Warehouse Associate - Delivery Driver, Distribution Team
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Job Description – Responsibilities/Activities Include, but are not limited to:
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Delivery Driver Duties: |
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- Make deliveries to local sign shops/companies.
- Load/unload items from truck with care.
- Interact with customers, and collect COD’s.
- Ensure that all deliveries are completed between the 8:00 am – 5:00 pm time frame.
- Inform office staff if running late and/or unable to make an expected delivery times.
- Log deliveries in driver log.
- Drive safely!
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Warehouse Associate Duties: |
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- Print packing lists.
- Pull orders; pick/pack orders.
- Shipping and receiving.
- Inventory and cycle counts.
- Upkeep and maintenance of warehouse as necessary.
- Daily interaction with customers, managers, branch and regional teams, national teams.
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Job Requirements – Skill Sets and Experience Necessary Include:
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- Previous warehouse/driver experience, prefer on a small team.
- Good knowledge of the roads in delivery area.
- Ability to take direction AND make independent decisions in a fast paced environment.
- Fluent in Spanish and English (skill specific to locations in FL, TX, CA).
- Trustworthy with solid mathematical ability – prefer past experience handling payments.
- Solid work history – prefer holding jobs for at least 2-3 years.
- Willing to work hard to get the job done.
- Professional appearance and ability to comfortably interact with people of all backgrounds.
- Ability to lift 50 lbs.
- Computer literate – print own tickets, track items (AS400, UPS Worldship, MS Office Suite)
- Ability to drive a forklift – prefer certification.
- Accurate in work. Flexible in duties.
- Reliable transportation to and from work – prefer ownership of own vehicle.
- Willing to take AND PASS pre-employment drug test.
- Valid driver’s license with clean MVR record (drivers in MO also must have Class E license).
- Must have (or acquire) DOT Health Card by passing a physical exam.
- Full knowledge of legal, courteous driving behaviors.
- Clean criminal background.
- Potential manager, assistant manager.
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Warehouse Lead – Distribution Team |
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Job Description – Responsibilities/Activities Include, but are not limited to:
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- Lead small warehouse team in daily operations and logistics duties.
- Perform duties using a safety-conscious attitude, improving safety knowledge of all warehouse employees.
- Motivate warehouse employees to perform daily activities, and improve performance.
- Streamline warehouse set-up, procedures, etc. to ensure optimal efficiency.
- Oversee Associate timecards and DOT compliance when necessary.
- Pick and pack orders of signs & sign supplies, in preparation for shipping to customers.
- Loading and unloading courier trucks.
- Stock inventory when Purchase Orders come in.
- Cycle counts and Inventory.
- Ship and receive orders, use the UPS World Ship program.
- Use AS/400 data management system to track orders and answer questions.
- Positive, effective interaction with customers/coworkers/suppliers, etc.
- Communicate effectively with office personnel (CSR’s, Sales Reps, Management, etc.).
- Other duties as necessary (cleaning/sweeping warehouse, maintenance, special projects).
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Job Requirements – Skill Sets and Experience Necessary Include:
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- 5 Years Warehouse experience in any position. Prefer leadership of small team.
- Computer literate: Printing tickets, UPS Worldship, IBM’s AS/400 data management system, MSOffice Suite.
- Ability to lift 50- lbs.
- Ability to give direction to associates, as well as delegate duties.
- Experience driving a forklift – MUST be certified.
- Accurate in work – attention to detail. Flexible in duties.
- Safety Conscious at all times.
- Clean-cut appearance and ability to interact with individuals from all backgrounds.
- Strong work ethic – dedicated to getting the job done.
- Reliable transportation to and from work.
- Ability to take and PASS pre-employment drug screen test.
- Clean criminal and work background histories.
- Interest in growing with Grimco – potential Manager in the future, etc.
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Manufacturing Plant Positions |
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Located in east central Missouri, Grimco’s Owensville Manufacturing facility houses over 80,000 square feet of storage and production space. Our plant offers quality jobs ranging in production to technical support and employs 100+ dedicated employees. Please contact Human Resources for more information about current openings.”
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